The Foundation’s biggest asset is our Network. Consisting of nearly 3,000 organisations across four categories (Strategic Partner, Partner, Member, Community) we convene leading businesses, governments, cities, and academia and the individuals within those organisations who are working on circular economyA systems solution framework that tackles global challenges like climate change, biodiversity loss, waste, and pollution. It is based on three principles, driven by design: eliminate waste and pollution, circulate products and materials (at their highest value), and regenerate nature. to create strategy, build innovation projects, partner in new ways, and drive internal transformation programmes.
Reporting into our Network Programme Manager, you will be responsible for the lifecycle management of a set of relationships within the Foundation’s Network and governance over key processes and ‘good practices’ throughout, to build healthy relationships, create stronger internal alignment, and activate key relationships. Sitting in the Network Team, you will work closely with colleagues to build audience intelligence, deliver an excellent brand experience, and activate the Network to meet our outcome and impact objectives.
Role & Responsibilities
Responsible for managing all aspects of user experience and relationship management lifecycles (excluding business development) as ‘relationship owner’ for a segment of the Member and Community portfolio.
Become the trusted key contact for individual points of contact and act as an internal reference point on status of relationship.
Maintain a good awareness of internal programmes, EMF team, and Network to connect organisations to opportunities within the EMF ecosystem.
As relationship owner responsible for providing governance over all our activity, maintaining relationship health, developing opportunities, and monitoring market activity.
Responsible for implementing user journey and other critical processes to ensure a high-quality user experience and a consistent brand experience, and suggesting continuous process improvement.
On an ad-hoc basis, define and deliver projects to catalyse action within the Network: development of circular economy strategies, forming of working groups or collaborative projects, design and deliver learning and communications opportunities etc.
Support the development & maintenance of a Network engagement dashboard to track and report on organisation engagement.
A relevant qualification in a related field is highly desirable.
4+ years of relationship management experience.
Proven ability of effectively engaging with a range of internal and external stakeholders.
Ability to develop an in-depth knowledge of organisational and inter-organisational relationships.
Proven digital fluency with CRM and project management systems.
Willing and open to occasional international travel for events, internal workshops, or external meetings.
Excellent written and spoken English.
Please apply by clicking here.
Desired starting date: asap
Closing date: 24th October 2022
Salary package: Up to £37,800 per annum, plus generous holiday allowance (25 days plus UK bank holidays and discretionary extra days leave) generous parental leave; enhanced pension options/private health scheme after 6 months; wellbeing programme.
Location: Preferably based in our Cowes, Isle of Wight office, but we would consider a UK-based remote working option dependent on circumstance. Some international travel will be required.
What we do
The Ellen MacArthur Foundation develops and promotes the idea of a circular economy. We work with, and inspire, business, academia, policymakers, and institutions to mobilise systems solutions at scale, globally. Our mission is to accelerate the transition to a circular economy.
Our vision is a new economic system that delivers better outcomes for people and the environment. Business models, products, and materials are designed to increase use and reuseThe repeated use of a product or component for its intended purpose without significant modification., replicating the balance of the natural world, where nothing becomes waste and everything has value. A circular economy, increasingly built on renewable energyEnergy derived from resources that are not depleted on timescales relevant to the economy, i.e. not geological timescales. and materials, is distributed, diverse, and inclusive.
Our commitment to you
The Ellen MacArthur Foundation is committed to promoting equal opportunities in employment and providing a working environment free from discrimination. Job applicants will receive equal treatment regardless of age, disability, gender, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation or any other characteristic protected by the laws or regulations in the locations where we operate.